At Homeserveind, we aim to provide seamless and reliable services to all our customers. However, we understand that plans can change, and you may need to cancel or reschedule a booking. Please review our cancellation policy carefully to ensure a smooth process.
Free Cancellation: You can cancel your booking up to 1 hour before the scheduled service time without incurring any charges.
Late Cancellation Fee: If you cancel the booking within 1 hour of the scheduled service time, a cancellation fee of [amount/percentage] will be applicable.
No-show Fee: If you fail to be present at the service location at the scheduled time and do not cancel the service in advance, a no-show fee of [amount/percentage] will apply.
You may reschedule your service up to 1 hour before the scheduled time without any additional charges, subject to the availability of the service provider.
Rescheduling requests made within 1 hour of the service will be treated as cancellations, and the late cancellation fee will apply.
In rare instances, Homeserveind or the service provider may need to cancel the service due to unforeseen circumstances (such as emergencies, technical issues, or unavailability of the provider). In such cases:
You will receive a full refund if a payment has already been made.
We will do our best to reschedule the service at a time convenient for you.
Any eligible refunds will be processed within 1 business day to the original mode of payment.
Refunds for cancellations or rescheduled services are subject to the applicable cancellation or no-show fees mentioned above.
To cancel or reschedule a booking, you can:
Use the Homeserveind app under "My Bookings" section.
Contact our support team at +91 8229056824 or email us at support@homeserveind.com.
We understand that emergencies happen. In cases of serious emergencies or unavoidable circumstances, please contact our support team, and we will do our best to assist you with your cancellation or rescheduling requests.
For any further assistance or queries regarding our cancellation policy, please feel free to reach out to us at +91 8299056824 or email us at support@homeserveind.com.
